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Saturday, 27 April 2013

Grow More Customers By Using LinkedIn Groups

By Jamie Doherty


A social media site that is usually used in professional networking is LinkedIn. This particular social site has a great significance to many businesses and professionals however, it can also be utilized as formidable link with clients and it can surely help to gather fresh and new clients. LinkedIn Groups is very useful an opens new chances in establishing relationships with customers.

A group is basically an online forum that you can join or create and manage through LinkedIn. Like a forum, it should be about a topic that's of concern to your customers. It shouldn't necessarily be about your business or products unless that's what they're discussing.

Joining Groups to Get Ideas

Getting sound tips from others is one of the most helpful and being part of many can prove to even be more helpful. Through joining several groups, you will be able to know many things, some are advantageous and some are not. You will see how everything goes and it will give you a better idea on how to do things for your own group.

Create the group through your LinkedIn profile. The name should be self-explanatory and tell potential members quickly what it's about. You can choose whether to make it an Open or Closed group. A Closed group is a private one where members can join only through a direct link.

Spamming and Self-Promoting

Create specific guidelines for your group. Try to establish a venue for mutual interaction among people who share common interests, not for promoting and spamming. Ironically, there are people who become part of LinkedIn Groups for their own vested interests. It should be stated in your guidelines that this should be prohibited.

Actively manage your group to prevent spamming. Check in at least once daily to monitor the discussions going on. If someone violates your guidelines, delete their post and send them a warning. If they continue to spam the group, kick them out of it.

Another way to manage this is to create a sub-group for promotions. Those who want to promote their site or business can do so here instead of in the main forum.

LinkedIn Groups Most Notable Practices

It's good to set up the group so that you must approve all new members. This is another measure that will cut down on spammers. Send each new member that is accepted an email welcoming them, telling them what the group is all about, and offering your contact information in case they need to get in touch with you.

Set aside some time each day to monitor the group. Starting it is just the first step. You'll need to be present not just to delete inappropriate posts but also to give it a personal touch.

Do constant interaction with members of the group. Be positive and amiable. You need to initiate discussions and offer your services anytime. Your being personable, friendly and being of good service are the factors that make people join your group.

Take an active role in getting new members. Search LinkedIn profiles for people who may benefit from your group and invite them. Make it a personalized invitation and not a canned message.

And, of course, there's nothing wrong with sharing your articles, info and press releases with your own group. Do you have some cute new plush coming out for the holidays? Do a press release and share it with your groups. You'll be amazed at how your business will grow.




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